I had the similar experience. Listen, before you decide to buy a new one, please try to insert an ranch into the bottom of the disposal and turn. It might fix it. Just pressing the Reset button is not enough.
I just replaced the 3 year old kitchen faucet last Monday. I got the faucet for free from home depot because of the lifetime warranty. Check with home depot see if you can get a new disposal for free too.
I had the similar experience. Listen, before you decide to buy a new one, please try to insert an ranch into the bottom of the disposal and turn. It might fix it. Just pressing the Reset button is not enough.